Rumpole & Mowgli
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Our Story ✨
Rumpole and Mowgli was born from a passion for our four-legged family members and a commitment to quality, trust, and community 🐾
Since opening our doors in 2020, nestled in the beautiful hinterland town of Maleny, Queensland, we've stayed true to our roots as an independent, Australian-owned small business. Our mission is simple: to provide discerning pet owners with premium products that combine style, functionality, and care for their pets' unique needs.
We pride ourselves on curating a thoughtful collection of pet essentials, from everyday staples to specialty items that enhance your pet's well-being. The support from our local community has been overwhelming, inspiring us to expand our reach and share our passion with a wider audience.
At Rumpole And Mowgli, exceptional customer service is at the heart of everything we do. Our dedicated team is here to ensure your experience is seamless, whether you're shopping in-store or online. We're here for you—and your pets—every step of the way ❤️
Tails of Fame: Celebrating Our Star Pups!
Celebrate the love and loyalty of our amazing pet community by showcasing your furry friend in our exclusive gallery. We’re all about wagging tails and purring pals and now it's time for your pet to shine! Want to see your fur baby featured? Simply email us your best pet photo at hello@rumpoleandmowgli.com and join our Hall of Fame today! 📸🐶
Frequently asked question
How long does shipping take?
We are an Australian based company, shipping domestically only.
We use eco-friendly packaging from, a Melbourne-based sustainable packaging company.
Australian Shipping
Orders under $150 - $10 Standard post or $14 Express post (excludes heavy items)
Orders $150 or above - Free Standard post or $4 Express post upgrade (excludes heavy items)
Heavy items (2kg+) - $20 per item - Standard post
All online orders are processed the same day, if ordered before 2pm Brisbane time.
Do you offer Refunds?
At Rumpole and Mowgli we believe that customer service is a non negotiable priority. We want our customers to love both their products and their experience with us. We accept returns on regular priced items (no discounted stock).
*Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Please note:
Returns will be excepted 14 days from purchase date.
Items need to be unused with original tags attached so they can be resold.
Return shipping costs are at your expense. You will be responsible for paying for your own shipping costs.
Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.
Is After Pay available?
Afterpay is available on all purchases. Its great as it helps you split your total purchase amount into four interest-free payments, due every two weeks
Got a question?
Feel free to email us at hello@rumpoleandmowgli.com